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Home : Jobs : Career Opportunity in US-MI-HOLLAND :

Operations Technical Project Lead


Location:US-MI-HOLLAND
Posted On:06/20/2017
Category:Operations Management
Requisition Number:2017-23921
Type:Full-Time

Responsibilities:

                                                          JOB SUMMARY
Leads approved Operations projects and initiatives to ensure delivery of Operations Technology and Process solutions that meet company and project goals.  
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Identify activities and deliverables required to successfully complete projects
- Coordinate project activities and information with the Project Management Team
- Assist with development of Project Charters and other required documentation
- Identify project resources
- Manage Operations project timelines and task due dates
- Ensure project documentation and materials are kept up to date
- Follow up with project team members to ensure work is being completed as planned and issues are appropriately escalated
- Assist with preparing project status documents
- Prepare business requirements and user stories for submission to IT
- Serve as co-business lead/liaison to IT
- Coordinate Operations IT request lists and assist with setting and communicating priorities
- Test and validate quality of technology solutions
 

Qualifications:

MINIMUM REQUIREMENTS
- Education and Experience
- Bachelor’s degree with business or technology focus preferred
- Minimum of three years of experience in business/technology integration related role
- Knowledge, Skills and Abilities
- Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Clear understanding of technology impacts on operational processes and efficiencies
- Experience defining process solutions to meet specific business needs or goals
- Experience implementing technology solutions in a business or operations environment
- Knowledge of project management principles, Lean/Six Sigma, and Agile Development methodologies
- Demonstrated ability to provide clear, concise, and accurate written and verbal communication, and to adjust and articulate information appropriately to varying audiences
- Practical experience in fact based analysis, root cause identification, and problem solving
- Proficiency in defining business requirements to support technology solutions and creating user stories.  Includes appropriate decision making to ensure alignment of requirements and consistency across solutions as well as defining integration points between systems or processes
- Experience in testing technology solutions to ensure quality standards are met
- Up to 15% Travel
YRC Worldwide is an Equal Opportunity/Affirmative Action Employer
Minorities/Females/Persons with Disabilities/Protected Veterans
Click here to view EEO is the Law
 
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Overview:

Founded in 1929 in Holland, Michigan. Holland is a company that is rich in tradition but has set its sights on the future. Holland prides itself on being one of the best Regional Freight companies in the country. A culture that inspires out of the box thinking, problem solving, and leadership. If you are looking for a challenge with a great company that invests in their people and their technology, then this could be the right place for you.
 
 




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Learn more about Holland at www.hollandregional.com

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